Nobody enjoys filling out long, boring forms or dealing with endless paperwork. Yet, businesses still rely on these outdated processes, which frustrate customers and slow operations. In this digital-first era, speed, personalization, and convenience aren’t just nice-to-haves; they’re expected in every interaction.

Healthcare has always been at the heart of human well-being; a vital, sensitive, and constantly evolving sector. While its core purpose of delivering the best treatment remains the same, the way care is delivered has become equally important.

The healthcare sector is undergoing a massive shift driven by digitalization. Organizations today need more than basic patient care applications; they require a unified platform that seamlessly connects providers, payers, and public health organizations.

AppExchange is a great place to find solutions for specific use cases. What makes it even better now is the availability of Agentforce apps on the platform, further enhancing what Agentforce can do.

Testing isn’t complete unless it covers various conditions, scenarios, or user roles. However, using real users or production data is often impractical or even risky. This is where realistic test data plays an important role. It bridges the gap between limited-scope testing and comprehensive testing that mirrors real-world usage.

Salesforce AppExchange apps help sales teams sell smarter by automating tasks, simplifying CRM use, and integrating key tools. They reduce sales cycles, offer deeper pipeline insights, and enable personalized customer engagement—driving efficiency and better outcomes directly in Salesforce.

Testing a product is just as important as building it. Every Salesforce solution, regardless of its complexity, must be thoroughly tested. But what sets successful projects apart is not whether they are tested, but how they are tested.

Things have changed over the past few years. Today, enterprise businesses are no longer limited to off-the-shelf solutions. Whether it's AI tools, CRMs, or analytics platforms, everything can be customized to match unique goals and workflows.

Businesses are constantly exploring smarter ways to personalize customer experiences without overspending. But personalizing every interaction and doing it at scale has always been a challenge.

It hasn’t even been a year since Salesforce introduced AgentForce, and we’re already seeing its third major update, AgentForce 3.0. Announced just last month, Salesforce continues to push the boundaries of AI-powered productivity with faster, smarter, and more interoperable agents.

Salesforce is a highly customizable platform, and with customization comes the risk of bugs, errors, or even system breakdowns. Fortunately, these risks can be mitigated through thorough Salesforce testing.

In today’s convenience-first world, medium and large B2C businesses face increasing pressure to deliver fast, seamless, and personalized experiences at every step of the customer journey.

HubSpot’s Deep Research Connector for ChatGPT promises no customer data is used for AI training, but how secure is it? Explore critical model training concerns and enterprise risks.

Generating realistic test data can be challenging, especially in Salesforce, where maintaining relationships between objects adds an extra layer of complexity. Fortunately, a powerful test data generation tool like Smock-it can simplify this process,

When Agentforce first launched at Dreamforce ‘24, it promised a game-changing AI experience for enterprises. Designed to automate tasks across service, sales, and operations, Agentforce quickly gained attention for its advanced capabilities.

Creating digital spaces is important, but making them engaging is what truly matters. From customers to operational teams, no one wants to interact with a boring website, portal, or community. With user experience as the top priority today, businesses seek ways to keep users engaged on their digital platforms. And with a touch of fun, anything is possible.

Testing in Salesforce has evolved far beyond manual checks and UI validations. Nowadays, Salesforce QA professionals juggle multiple responsibilities, they need to validate functionality, ensure security, manage different environments, and speed up release cycles, all while maintaining high quality.

If you’re a Salesforce QA or developer, you have likely encountered the need to generate mock data. Let’s face it, manually creating test data is time-consuming and not scalable when working with large datasets. This is where free mock data generation tools like Mockaroo and Smock-it come into play.

Lumi AI voice assistant. An Agentic AI chatbot that doesn’t just respond but truly understands, engages, and solves problems in real time. Say hello to Lumi, the AI voice assistant that doesn’t just talk, she understands  your intentions — what you want and takes action.

We’re excited to take the big next step with Smock-it V3. A smarter, faster, & more streamlined way to generate Salesforce test data that mirrors real-world scenarios.