Our Blogs
Stop Overpaying for Tokens and Implement an SLM-First Strategy
Most companies didn't realize they had an AI spending problem until the invoice landed. LLM adoption is accelerating, but the cost model behind it is still evolving.
The Org Chart Stopped Reflecting Reality. Here Is What Replaced It.
The org chart didn't break because of remote work. It broke when three forces converged: AI agents joined the workforce, the contractor-employee line dissolved, and skills replaced job titles as the unit of hiring.
Migrating Einstein Bots to Agentforce: Why It Is a Rebuild, Not an Upgrade?
Salesforce documentation calls it a "transfer." Salesforce's own launch announcement calls it an "upgrade." Agentforce demos make it look seamless.
The Claude Code Leak Wasn't the Security Story. The Telemetry Was.
On March 31, Claude Code shipped with a source map pointing to 512,000 lines of TypeScript. The coverage focused on unreleased features.
Gemini Gem Hallucination: The RAG Architecture That Explains It (7 Patterns That Fix It)
We built a Gem to draft RFP responses using our project portfolio, certifications, and case studies. A prospect asked about our Salesforce implementation capabilities, and the Gem pulled real projects, real outcomes, exactly what we wanted.
Vibe Coding to Production, VS Code Markdown Editor Extension
Markdown for Humans is a versatile, free editor that enhances markdown editing with support for cover images, tables, and mermaid diagrams. Compatible with VS Code, Cursor, Windsurf, and Antigravity, it simplifies complex markdown tasks, making it easier for developers and writers to create visually engaging documents. Experience a seamless workflow with intuitive features that bring your markdown files to life.
Aligning Team using Cursor, Agentforce Vibes, Claude, etc.?
One engineering manager, three different AI coding tools, and one simple script to keep everyone aligned. Learn how to solve the fragmentation problem by syncing your project's coding standards to Cursor, Windsurf, Agentforce Vibes, Anti Gravity and Claude automatically, ensuring every assistant plays by the same rules, no matter which tool they choose.
Why Are Developers Still Fighting Their Markdown Editors in 2025?
We are building a free and open-source soon Markdown Editor for VS Code, it will help engineering teams who rely heavily on Markdown to easily edit and be productive on it.
Top 5 Customer Support Challenges That Lumi Solves with Ease
A customer waits on hold for five minutes, then ten. By the time someone picks up, they're already frustrated and maybe browsing your competitor. Moments like these aren't rare. In fact, poor customer service costs companies upwards of $75 billion each year in the U.S.
From Static Emails to AI Avatars: The Future of Customer Engagement
Businesses are constantly exploring smarter ways to personalize customer experiences without overspending. But personalizing every interaction and doing it at scale has always been a challenge.
Introducing Lumi: The Conversational AI Agent for Customer Support
Lumi AI voice assistant. An Agentic AI chatbot that doesn’t just respond but truly understands, engages, and solves problems in real time. Say hello to Lumi, the AI voice assistant that doesn’t just talk, she understands your intentions — what you want and takes action.
Selecting the Right LLM for Salesforce - Part 1: Basics
Choosing the right LLM for Salesforce hinges on three factors—Speed, Memory, and Modality. Speed impacts real-time responsiveness, Memory determines how much information the model retains, and Modality governs the types of data it can process. By aligning these elements with your CRM needs, you ensure smoother user experiences and better business outcomes.
Colombia's Court Hosts First Legal Trial in the Metaverse
Colombia's Magdalena Administrative Court recently held its first judicial trial in the metaverse, an immersive virtual reality environment that enhances the realism of digital settings. Participants in a…
The Importance of Decision Intelligence in the Data-Driven Era
Companies have been persuaded that data is essential for making better decisions, yet having access to data does not ensure good decision-making. Understanding and insight generation are cited as problems…
Mastercard Announces Plans To Integrate Crypto Payments In Web3
Mastercard intends to enable cryptocurrency payments in Web3 via USDC (USD Coin) settlements, a key step towards incorporating cryptocurrencies into conventional financial services that will benefit b…
Salesforce Collaborates with UCSF to Advance Protein Research using Generative AI
Salesforce has announced a cooperation with University of California, San Francisco academics to create new methods for creating protein sequences using generative AI. This game-changing…

