
Salesforce Blogs
Mastering Salesforce QA: How AI is Reshaping Testing Strategies
Artificial Intelligence (AI) is revolutionizing every industry, and testing is no exception. While test automation has already transformed the QA landscape, AI is pushing these changes even further with its generative capabilities, self-healing scripts, and predictive analytics.
Selecting the Right LLM for Salesforce - Part 1: Basics
Choosing the right LLM for Salesforce hinges on three factors—Speed, Memory, and Modality. Speed impacts real-time responsiveness, Memory determines how much information the model retains, and Modality governs the types of data it can process. By aligning these elements with your CRM needs, you ensure smoother user experiences and better business outcomes.
Google Chrome Extensions for Salesforce in 2025 (Top 20)
Salesforce is undoubtedly a powerful CRM platform that delivers outstanding value to its users. However, like any other platform, it has its limitations. These limitations aren’t necessarily deal-breakers but can vary depending on your business needs. Fortunately, several Chrome extensions can address these gaps and take your productivity to the next level.
AI-Powered Test Automation: How AccelQ is Shaping the Future of QA
The AI revolution is here, and it’s changing everything. As the AI landscape grows rapidly and competition heats up, the innovation pace accelerates at every level—from core infrastructure upgrades to groundbreaking technical advances.
Save Time & Money with Salesforce Test Automation Tools
Testing a Salesforce solution can feel like juggling multiple priorities at once—be it unit tests, integration tests, or performance tests. Each Salesforce testing is important in the product development cycle, but handling them manually can become time-consuming and prone to errors.
Hidden Pitfalls in UTAM Implementation: A Salesforce Testing Guide That Actually Works
Discover how to navigate the common challenges of implementing UTAM, from mindset shifts for QA engineers to managing dynamic UIs and limited ecosystems. This blog provides practical solutions to enhance productivity, reduce costs, and accelerate release cycles, backed by real-world case studies and credible sources. Learn how UTAM can transform your Salesforce testing strategy to ensure your applications are robust, reliable, and ready for any challenge they may face in today's fast-paced digital landscape.
Comprehensive Guide to End-to-End Testing for Salesforce Professionals
Discover a comprehensive guide to End-to-End (E2E) testing, covering the Test Pyramid, expert insights from Fowler and Dodds, and practical strategies for enterprise architects. Learn how Salesforce and UTAM streamline E2E testing for seamless workflows and robust automation.
2025’s Best Salesforce Testing Guide: Boost CRM Stability & Performance
In today's hyper-digital enterprise landscape, Salesforce is the backbone of countless mission-critical operations—from lead nurturing to customer retention, revenue forecasting to service automation. Yet, its very strength—extensibility and rapid customization—introduces a paradox for businesses
Future, AI & Salesforce with Mohith Shrivastava
AI is transforming Salesforce development, and those who adapt will thrive. In this deep dive with Mohith Shrivastava, we explore Agentforce, LLMs, and the rise of AI-powered automation. Discover why debugging AI-generated code, mastering prompt engineering, and leveraging metadata are the key skills for developers in 2025. Stay ahead of the curve—learn how AI is reshaping Salesforce careers now! 🚀
13 Must-Know Features of Salesforce Experience Cloud for 2025
Salesforce Experience Cloud is the go-to platform to turn your fragmented processes into seamless, interactive communities. Whether you're aiming to build customer self-service portals, partner collaboration hubs…
How Does Agentforce Work?
Agentforce, the latest layer of Salesforce that has become part of almost every Salesforce offering, is truly a noteworthy innovation in the world of AI. Salesforce even brands it with the bold claim: "If you can explain it, Agentforce can do it." But is it as impactful as it sounds—or just another overhyped tech buzz
How to Install Smock-it?
Smock-it is a CLI-based plugin that quickly generates realistic mock data for testing. It's ideal for QA professionals, developers, and Salesforce admins, helping them validate system functionality and workflows while safeguarding customer data privacy.
Packaging: A Comprehensive Guide for Salesforce ISVs on AppExchange
Building a custom application or getting it listed on AppExchange is a goal for every developer and ISV. However, development alone isn’t enough—you must also ensure effective distribution, which requires a solid understanding of packaging.
Should Nonprofits Adopt Salesforce?
Discover why nonprofits should adopt Salesforce. Learn how Salesforce solutions like Nonprofit Success Pack, Nonprofit Cloud, and Experience Cloud can streamline operations, enhance donor relationships, and drive impactful fundraising.
Agentforce 2.0 is Here: Salesforce’s AI Workforce Evolution
Just a few months ago, during Dreamforce 2024, Salesforce introduced Agentforce, marking a pivotal moment in the evolution of AI-powered agents. Now, Salesforce has once again revolutionized the AI landscape with the launch of Agentforce 2.0. Packed with powerful features to enhance productivity and decision-making, this upgraded platform redefines what AI agents can do.
Salesforce Experience Cloud: A Quick Introduction
Have you noticed how some brands that once dominated their industries for years have now lost their prominence? Have you ever wondered why? The answer lies in their reliance on outdated traditional methods and disregard for modern advancements.
Salesforce's AI Leap: Agentforce Innovations, Q3 Success, and Community Insights
There has been a lot of action lately in the last two weeks; here is a quick recap of what I found interesting..
Step-by-Step Guide for Salesforce Experience Cloud Implementation
Imagine this: Customers visit your website and instantly access a self-service portal to get answers, log cases, track progress, or connect with your community. This is the power of Experience Cloud, a platform that empowers businesses to engage customers, collaborate with partners, and streamline workflows..
Salesforce Agentforce: The Next Frontier of Enterprise AI
At Dreamforce 2024, Salesforce launched Agentforce, a platform designed to revolutionize customer interactions and empower employees. In this blog, we will explore Agentforce—the next generation of AI—its key features, how businesses can build and customize agents, real-world applications, and success stories.
Salesforce: A Strategic Choice for Higher Education Institutions
To meet these evolving needs and stay connected throughout the student journey, schools, and universities are turning to CRM platforms like Salesforce. Salesforce not only has traditional CRM features, but it comes with advanced visualization, analytics, and collaboration tools too, so you can track student progress and take necessary steps to enhance their learning experiences.