No-Code Provider Credentialing, Built Natively in Salesforce

Healthcare credentialing traditionally means slow, manual primary source verification across multiple registries and licensing boards. We work on Verifiable, a no-code Salesforce app that runs real-time Primary Source Verifications (PSV) in seconds, so credentialing teams can manage their entire provider network from inside Salesforce.

At a Glance

Client
AppExchange ISV in healthcare credentialing
Domain
Provider credentialing, Primary Source Verification (PSV), healthcare network management
Concretio's Role
App design and Development, Security Review Clearance.
Challenge
Replace slow, manual primary source verification with a real-time, no-code process managed directly in Salesforce.
Tech Stack
Apex, Lightning Component, Integration, Custom Objects

About the Client & Domain

The client's product verifies real-time Primary Source Verifications (PSV) in seconds through a no-code interface and lets credentialing teams run, review, and manage results for their entire provider network directly inside Salesforce.

THE CHALLENGE

Manual Credentialing Bottlenecks

Provider credentialing in healthcare typically involves checking licenses, sanctions, and other registries one at a time, often through manual lookups or disconnected verification services.

  • Cut the time to verify a provider's credentials from a manual, multi-step process down to seconds.
  • Let non-technical credentialing staff configure and run verifications without needing code or IT support.
  • Keep verification results, review, and network management inside Salesforce rather than a separate system.
THE SOLUTION

Real-Time Primary Source Verification

The solution enabled users to initiate and manage the verification process directly from Salesforce. The verification workflow was integrated with Salesforce, allowing users to trigger verification requests, track their progress, monitor verification status, and receive updates without switching between different systems. This provided a centralized and streamlined verification process while improving visibility and reducing manual effort.

Key Highlights

The decisions that make our solution hold up in production.

Real-Time PSV

Primary source verification results returned in seconds.

No-Code

Credentialing staff run verifications without needing IT support.

Native to Salesforce

Run, review, and manage results inside the CRM directly.

Network Management

Manage an entire provider network from one place.

Healthcare-Specific

Built for the credentialing and compliance needs of healthcare orgs.

AppExchange Listed

Available as a packaged Salesforce application.