Maintenance & Enhancement Across a Full Suite of AppExchange Apps

It runs an extensive suite of AppExchange apps spanning memberships, events, payments, e-commerce, and communities. We've enhanced and maintained that suite for many years, an ongoing engagement rather than a single project.

At a Glance

Client
AppExchange ISV in membership and association management software
Domain
Memberships, events, payments, e-commerce, online communities
Concretio's Role
Long-term enhancement and maintenance partner across the full suite
Challenge
Managing complex development, Stripe integration, multi-system integrations, and implementation challenges
Tech Stack
Apex, Lightning Component, Integration, Custom Objects

About the Client & Domain

The client's suite covers Memberships, Events, Payments, E-Commerce, and Communities, all built as native Salesforce AppExchange applications for associations and membership-based organizations.

THE CHALLENGE

Complex Multi-App Engineering

  • Complex Development: Managed complex development requirements with architects and senior developers.
  • Stripe Integration: Handled Stripe integration from the initial development stage.
  • Multiple Integrations: Addressed integration challenges across different systems.
  • Customer Support: Resolved customer issues and technical challenges.
  • Implementation Support: Helped customers overcome implementation and deployment challenges.
THE SOLUTION

Sustained Partnership & Enhancement

Rather than a single delivery, this is a sustained engagement: enhancing and maintaining a full suite of live, AppExchange-listed applications over many years. Provide ongoing enhancement work across the Memberships, Events, Payments, E-Commerce, and Communities apps. Maintain the suite as a long-term partner rather than a one-time project team.

Key Highlights

The decisions that make our solution hold up in production.

Multi-Year Partnership

Ongoing engagement, not a single project delivery.

Full Suite Coverage

Spans Memberships, Events, Payments, E-Commerce, and Communities.

AppExchange Native

All apps are packaged, listed Salesforce applications.

Association-Focused

Built specifically for membership organizations.

Sustained Maintenance

Kept live and current over years, not left static after launch.

Broad Feature Set

Covers commerce, community, and event management in one suite.