Closing Salesforce Data Gaps to Protect Marketing Pipeline Credit

When lead source or opportunity contact role fields go unfilled, marketing loses the ability to prove which campaigns actually influenced a deal. We work on Kudoz, an Opportunity Analyzer that flags these gaps in Salesforce and makes them easy to fix before they cost marketing its pipeline credit.

At a Glance

Client
AppExchange ISV in marketing operations/RevOps tooling
Domain
Salesforce data quality, opportunity and lead source tracking, marketing attribution.
Concretio's Role
App Design and Development, Security Review Clearance, Trialforce Implementation.
Challenge
Catch missing lead source and opportunity contact role data before it breaks marketing's ability to claim pipeline credit.
Tech Stack
Apex, Lightning Component, Custom Objects

About the Client & Domain

The client's product, Kudoz (branded as the Opportunity Analyzer), alerts teams to gaps in Salesforce data, specifically missing lead source and opportunity contact role fields, and makes those gaps easy to fix.

THE CHALLENGE

Lost Marketing Credit

Marketing attribution in Salesforce depends on consistently populated fields like lead source and opportunity contact role. When reps skip them, marketing loses visibility into which campaigns actually drove revenue.

  • Surface, in one place, which open opportunities are missing lead source or opportunity contact role data.
  • Make it fast to fix flagged records rather than hunting through reports manually.
  • Give marketing teams a defensible way to claim pipeline credit backed by complete data.
THE SOLUTION

Seamless Pipeline Attribution

1

Salesforce Marketing Attribution

Implemented solutions to track and measure marketing attribution within Salesforce.

2

Lead Source Management

Improved lead source tracking to help identify where opportunities are generated.

3

Data Quality Improvement

Identified and resolved missing or inaccurate data in Salesforce to improve reporting accuracy.

4

Opportunity and Contact Management

Managed opportunity records and associated contacts to support better sales tracking and reporting.

5

Marketing Performance Reporting

Improved Salesforce reporting to help marketing and sales teams understand campaign performance and its impact on revenue.

Key Highlights

The decisions that make our solution hold up in production.

Data Gap Detection

Flags missing lead source and opportunity contact role in one view.

Fast to Fix

Gaps are surfaced and correctable in a few clicks.

Protects Attribution

Helps marketing claim pipeline credit with complete data.

Native to Salesforce

Runs against live opportunity data inside the CRM.

Built for RevOps

Aimed squarely at marketing and revenue operations teams.

AppExchange Listed

Available as a packaged Salesforce application.