Salesforce Consulting Services
Salesforce consulting services are directed to boost your sales, marketing, and customer service requirements. We apply our broad CRM consulting expertise to assist all sorts of businesses to benefit from Salesforce. As a Salesforce partner for 7 years and having hands-on CRM experience, Concretio delivers full-cycle Salesforce implementation services. Our team of Salesforce consultants, developers, and administrators can implement and support a Salesforce solution tuned to bring you quality leads, enhanced sales, and enriched customer service. Trust your CRM project with a certified Salesforce partner with in-depth technical knowledge and wide industry expertise.
Time to Maximize your Salesforce Value – If you want to make the most out of your Salesforce solution, first review what is blocking you from working to the full. Concretio’s experts are waiting to audit your Salesforce CRM, detecting ineffective processes, duplicate records, and additional faults to assist you in leveraging your Salesforce potential.
Highlights of Concretio:
- 7 years in CRM consulting.
- Certified Salesforce partner.
- Vast industry experience in manufacturing, retail, professional services, healthcare, banking, telecoms, E Commerce, Marketing, Education, Staffing etc.
- The MVP Advantage
- A dedicated team of certified Salesforce developers and admins
What our Salesforce Consultant can do for you?
If you are thinking about implementing Salesforce or enhancing your existing solution, then we would like to tell you that Concretio provides complete consulting, which includes:
Defining business goals
No matter you want to enable reports with increased visibility, lessen long sales cycles or case resolution period, Introducing effective email marketing campaigns or automate your sales and customer service-related processes, Salesforce consulting serves in addressing your real challenges timely and effectively.
Mapping business goals into Salesforce features
This happens when your business goals are clear. then we come to choosing Salesforce functionality (either default or custom) to achieve them.
Consulting the most perfect Salesforce edition for your org
Adopting the right edition signifies that you get your business challenges addressed without expanding for inessential features. We deeply and thoroughly examine your requirements and submit an edition, which will be perfect for your company.
Planning sales, customer service, and marketing processes
Planning sales, customer service, and marketing processes in Salesforce Sales, Service, and Marketing Clouds. For example, we automate sales and customer service workflows, build personalized customer journeys, targeted advertising campaigns and do plenty more to assist our customers so they can easily reach their business goals with Salesforce.
The Salesforce Services we provide:
We know how to tweak the best of Salesforce to give you maximum ROI. This confidence comes from experience (since 2008) and implementation experience for the world’s largest enterprises. We design solutions to pick up the best mix of Salesforce licenses, and scalability for large data volumes.
Salesforce Communities Cloud
Empower your customers, and partners without leaving Salesforce. We know how to give the best and most intuitive UX for customers and partners, and give your more ROI on Salesforce licenses. We delivered multiple successful Community Cloud projects using Community Builder using Aura components.
Achieve a new level of marketing success, with multi-channel customer journeys across email, mobile, social, advertising, and the Web. Our team is helping enterprises across the world, to make the most out of Salesforce Marketing Cloud.
The idea to AppExchange Listing
We have done it for more than 10 publicly listed apps on AppExchange. We are happy to be your team in this innovative journey, i.e. Brain Storming – Prototyping – MVP Release – Security Review – Public Listing on AppExchange. Please check out our portfolio and get a feel of the app quality we delivered for our own apps.
APIs and Integrations
We master Salesforce integrations with other systems ‘securely’, using SOAP/REST with XML/JSON over simple Basic or “OAuth 2“ authentication. We have integrated Salesforce with popular APIs/Platforms like Amazon Web Services(S3, SES, EC2, Lambda), Google (Tasks, Calendar, Maps, Places, GeoCode, Charts), etc.
Gorgeous UX Simplified
Our USP is gorgeous and responsive UX in Aura, LWC, and classic Visualforce, using best and latest web standards HTML/CSS, along with SLDS, Bootstrap, Angular, jQuery, Kendo, etc. We take pride in delivering screens, which are way beyond, just a mere dump of the database on the web page.
Is your consulting partner cheating you? Save your hard-earned money from going in vain. Why don’t you schedule a solution review session with our experts? We will make sure your app is correct from an architecture standpoint, and developers are following best coding practices.
Salesforce Custom Development
We are experts in customizing Salesforce beyond “point and click“ i.e. via Aura, LWC(Lightning), Apex, Visualforce, Flows, Process Builder, and Triggers. Our code(pages & triggers) don’t fail in production, scalability is the foundation for any solution delivered.
Salesforce Mobile Solutions
We understand challenges with mobile web and know-how to deliver apps that work really smoothly on Salesforce1 mobile. This confidence comes from the delivery of many solutions consisting of Visualforce pages, Lightning components, and the latest web technologies on the Salesforce 1 platform.