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Every Salesforce Product Overview | Concretio Apps | Salesforce Consulting Services

Every Salesforce Product Overview

You’re about to get the inside scoop on all of the Salesforce amazing products, which are designed for improving your business and connecting with customers. So buckle up because it’s time for a quick tour.


Sales Cloud

Salesforce’s flagship product, Sales Cloud which is a powerful product that has been continuously grown and been updated, was released back in 1999 and has the largest share of any CRM available.

Sales Cloud is an innovative sales tool that helps companies take their sales process to the next level. It helps you manage your leads, opportunities, and businesses. Sales Cloud has features such as quoting, product management, and forecasting for sales managers, or, in other words, we can say it is the missing puzzle piece for organizations that are looking to swiftly improve their sales process.

Sales Cloud Pricing

Sell faster and smarter with any of Salesforce’s fully customizable CRM editions.

Sales Cloud EditionDetailsPricing
Essentials
Contact Here
All-in-one sales and support app*$ 25 USD/user/month** (billed annually)
Professional
Contact Here
Complete CRM for any size team$ 75 USD/user/month** (billed annually)
Enterprise (Most popular)
Contact Here
Deeply customizable sales CRM for your business
$ 150 USD/user/month** (billed annually)
Unlimited
Contact Here
Unlimited CRM power and support
$ 300 USD/user/month** (billed annually)

*Note: For More information on Pricing VISIT HERE

Add-On Products: CPQ & Billing, Sales Cloud Einstein, High-Velocity Sales, Inbox, Salesforce Anywhere, Salesforce Maps, Lightning Dialer

Log call activity details in opportunities section on Sales Cloud.

Service Cloud

The Salesforce Service Cloud is a CRM that supports customer support teams and makes it easier than ever before with its incredible features for the customers to smoothly get in touch with the company, through email support, live chat, or phone, and then it aids agents to find a resolution to an issue at hand. And, makes it effortless for any organization to stay on top of all the customer needs.

Service Cloud Pricing

Engage every customer using all the features in the #1 platform for service.

Service Cloud EditionDetailsPricing
Essentials
Contact Here
All-in-one sales and support app*$ 25 USD/user/month** (billed annually)
Professional
Contact Here
Complete CRM for any size team$ 75 USD/user/month** (billed annually)
Enterprise (Most popular)
Contact Here
Customizable CRM for comprehensive service$ 150 USD/user/month** (billed annually)
Unlimited
Contact Here
Unlimited CRM power$ 300 USD/user/month** (billed annually)

*Note: For More information on Pricing VISIT HERE

Add-On Products: Field Service, Digital Engagement, Service Cloud Einstein, Service Cloud Voice, Salesforce Anywhere, Customer Lifecycle Analytics, Salesforce Surveys Response Pack

Cases, Emails, History and other details on Service Cloud.

Marketing Cloud

Marketing is so much more than just a word. It can be the touchpoint that connects your brand to the audience on an emotional level and turns prospects into buyers. That’s why Salesforce came up with this amazing digital marketing platform.

To step up on your marketing game it provides a range of features that enable you to market to your customers via email, SMS, social, or through any advertising platforms. The Marketing Cloud can be smoothly connected to the Sales or Service Cloud. which enables CRM data to flow freely.

Visit here to learn about marketing cloud pricing

As the Salesforce Marketing Cloud is divided into several products, We have written a different blog on this. check it out here!!


Experience Cloud

Want to make those smooth customer interactions happen in augmented reality? With the Experience Cloud (Previously known as a community cloud), you can create platforms for your customers, employees, and partners to interact with your business. And, because it’s made on a low code platform it gives you the advantage to create beautiful platforms with just drag and drop functionality.

Visit Here To Learn About Experience Cloud Pricing


Analytics Cloud

Data is at the heart of any business strategy. Salesforce offers solutions that go beyond standard lightning reports and dashboards to accommodate deeper insights into your data.

Tableau CRM

Tableau CRM is a native tool for Salesforce that allows you to use data from many different sources to embed analytics inside of Salesforce. This is available to users only with a Salesforce license.

My Analytics

Tableau

Tableau is a solution that helps tap into the larger business intelligence space. It still remains a standalone solution that is more suited to analyzing data from across the entire business. Users do not need to have Salesforce licenses as there are also options for on-premise installations.

Tableau content

Tableau CRM Pricing

Formerly Einstein Analytics, get better business insights from your data with the right analytics solution

Analytics Cloud EditionDetailsPricing
Einstein Predictions
Contact Here
Automated discovery and predictive insights$ 75 USD/user/month (billed annually)
Tableau CRM Growth
Contact Here
Complete analytics platform for all your data$ 125 USD/user/month (billed annually)
Tableau CRM Plus
Contact Here
Advanced analytics platform with AI built-in$ 150 USD/user/month (billed annually)

*Note: For More information on Pricing Visit Here


Salesforce Platform

Whether you want a more customized platform or not, the Salesforce platform is the backbone that can help your company reach new heights. It enables you to build powerful customizations to standard Salesforce products. For a custom experience, you can buy Salesforce Platform licenses, to build fully custom Apps on the Salesforce platform.

Platform Pricing

Extend the power of Platform to your entire organization to increase business efficiency and drive growth.

Salesforce Platform EditionDetailsPricing
Platform Starter
Contact Here
Build custom apps that fuel sales, service, and marketing productivity.$ 25USD/user/month* (billed annually)
Platform Plus
Contact Here
Extend Salesforce to every employee, every department, and transform app dev for your entire organization.$ 100 USD/user/month* (billed annually)

*Note: For More information on Pricing Visit Here


Commerce Cloud

Commerce Cloud is a platform that offers robust features to any B2C and B2B retailers, with 100’s of out of the box features you can start selling online quickly. Commerce Cloud has all the helpful Salesforce features like mobile-ready, seamless integration with Service Cloud and others, as well as Einstein AI-enabled services for quicker decision making. If you want to see some examples of Commerce Clouds used in practice then go check out Puma & Adidas.

Visit Here To Learn About Commerce Cloud Pricing

Commerce Cloud page

Integration (Mulesoft)

Mulesoft‘s platform allows you to easily connect to any system out there using a library of out-of-the-box connectors. With the Anypoint platform (which is provided by Mulesoft), you’ll be able to manage your API connections, run integrations, and monitor reporting all in one cloud-based system. With Mulesoft you can integrate Mainframes, ERP systems, and SaaS applications, using tried and tested templated solutions. Salesforce MuleSoft Composer is also recently introduced by Salesforce which is a light version of Mulesoft.

Visit Here To Learn About MuleSoft Anypoint Platform Pricing

Integration (Mulesoft)

Industry Cloud (Vlocity)

Don’t let your half-finished proposal or inflexible CRM get in the way of productivity because Salesforce has been formulating industry-specific solutions for years, including Financial Services Cloud, Health Cloud, and their Public Sector Cloud. When you think of the Health Cloud, don’t just think about Accounts and Contacts. Think more broadly about Families and Patients; Financial Service Cloud is not only Opportunities or Products-think bigger with financial holdings like Assets!

Financial Service Cloud > Advisor Analytics > Financial Accounts (Page)

Einstein

Einstein is the most sophisticated AI system of Salesforce. It’s not really a standalone product, but it can be found in almost every version of Salesforce Cloud. And now that more and more features are becoming free-such as Opportunity scoring in Salesforce. But for the most part, Einstein’s features are paid add-ons for core Salesforce products such as Sales, Service, Commerce & Marketing Cloud.

Tableau CRM Pricing

Formerly Einstein Analytics, get better business insights from your data with the right analytics solution

Einstein EditionDetailsPricing
Einstein Predictions
Contact Here
Automated discovery and predictive insights$ 75 USD/user/month (billed annually)

*Note: For More information on Pricing Visit Here

Einstein Prediction Builder

myTrailhead

Trying to keep up with the speed of change in the market these days can be exhausting. Trying to stay on top of everything your employees need to know is downright impossible. That’s where myTrailhead comes in and puts an end to it all! myTrailhead is an online Learning Experience Platform that enables organizations to leverage the power of Trailhead. It gives you the best of both worlds with hands-on technical Salesforce challenges as well as soft business skills.

myTrailhead Pricing

Create a culture of learning at your company with a learning experience platform built on Salesforce.

myTrailhead EditionDetailsPricing
myTrailhead for Employees
Contact Here
Scale employees onboarding, supercharge productivity, increase user adoption, and cultivate company culture.$ 25USD/user/month* (billed annually)
myTrailhead for Customers and Partners
Contact Here
Onboard and skill up your customers and partners with engaging learning, anywhere on any device.$2/login or $5/member USD/month (billed annually)

Work.com

Work.com has revolutionized the way we work. It has been built post this pandemic to connect people, companies, and communities to open up safely. It helps its users to always stay one step ahead with data-driven decision-making and seamless integration with Tableau to visualize far-reaching data sets. Along with being the command center, Work.com has specialties such as employee health and wellness monitoring, shift management for capacity planning, as well as contact tracing.

Visit Here To Learn About Work.com Pricing


We hope you enjoyed the list of Salesforce products. What did you think? Let us know in the comments below!

References

Abhilasha Dabral

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