What is Open CTI?Computer-telephony integration (CTI) systems are frequently used in conjunction with CRM software to give quality contact center solutions to an organization's end-customers. Thus, Open CTI is used in Salesforce to achieve customer-company connections.Open CTI is a medium used to build & integrate...
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PURPOSE OF THIS INTEGRATION Boost your Salesforce CRM business task through smooth integration with JiraAll teams on the same page: Better internal talk=happy customers. coordinated aggregated feedback and connections in both systems.Coincide your significant data to the other side: Teamwork simplified. Current & error-free updates about...
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Tracking the COVID-19 pandemic in various parts of the world is a click away, with our 100% native Salesforce COVID-19 Tracker Live.We provide people with the option of simply clicking on a country of their interest to see the number of coronavirus cases, deaths,...
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Salesforce is an incredibly powerful platform. With everything else you need to do, documenting your progressions may be low on your priority list. But, IT SHOULDN’T BE. Putting some effort into documentation will really save you some time in the longer term and incredibly diminish...
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If you’re into marketing, then you need to identify marketing blogs that will nudge you to keep at your game. You know there is a huge number of online marketing blogs out there and it gets overwhelming for marketers and organizations to discover and read the...
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Cookies are a tiny piece of the critical text, which handles a lot of things knowingly, and unknowingly, like your session/login, cart, preferences, analytics, behavior, etc. Salesforce consultants are mostly isolated from all ground-level details of Cookies etc, as it's platform's beauty to support rapid...
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Salesforce Winter'20 release brings a lot of excitement and goodness. Following are 10 favorite features, as reported by 10 community enthusiasts and leaders. Adam Kramer "Customize Opportunity Contact Roles for Better Tracking and Reporting" This feature has been on the wish list of every nonprofit forever. We...
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“We're witnessing the creative destruction of financial services, rearranging itself around the customer. Who does this in the most relevant, exciting way using data and digital, wins! ” -Arvind Sankaran The financial services have always been one of the most important and crucial factor for every economy,...
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This Saturday 20-July-2019 I was virtually connected with Chandigarh Salesforce Community regarding "TrailheaDX 2019 Global Gathering - Chandigarh Edition". I presented on a topic close to my heart i.e. CI (Continous Integration) using SFDX and Bitbucket Pipelines.The core of this session was to:Find a...
Read MoreThe continuously evolving landscape of the e-commerce ecosystem is currently undergoing a major change. With the emergence of new functions like predictive analysis, community engagement, and transactional technology, these platforms have steadily begun to expand their horizons.As per figures collated by Statista, the number of...
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